Acceptance of Terms

By accessing or using the W Roberts website, placing an order or otherwise using our online services, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, you should discontinue use of the website.

Website Use

The W Roberts website is provided to allow customers to browse products, make purchases, obtain information and interact with our services.

You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.

Customer Accounts

Certain features may allow or require customers to create an account.

You are responsible for maintaining the confidentiality of your login information and for activity conducted through your account.

Information provided when creating or using an account should be accurate and current.

Product Information

We make reasonable efforts to present product descriptions, images, specifications and other information accurately.

However, product appearance may vary slightly due to screen settings, photography, manufacturing variations or other factors.

Pricing & Availability

Product prices and availability may change without prior notice.

We make reasonable efforts to ensure that pricing information displayed on our website is accurate. However, errors may occasionally occur.

If a pricing, product or availability error affects an order, we may contact you regarding the issue or take appropriate steps regarding the order.

Orders

Submitting an order does not necessarily guarantee that the order can be fulfilled.

Orders may be subject to product availability, payment authorization, address verification, fraud prevention and other order-processing requirements.

We reserve the right to decline or cancel an order when reasonably necessary, including situations involving:

• Product availability issues
• Incorrect product or pricing information
• Payment authorization problems
• Suspected fraudulent activity
• Incorrect or incomplete customer information
• Other circumstances preventing fulfillment

Payments

Customers are responsible for providing valid payment information when completing a purchase.

Payments may be processed through third-party payment service providers.

By submitting payment information, you represent that you are authorized to use the selected payment method for the transaction.

Shipping & Delivery

Shipping options, costs and estimated delivery information may be displayed during checkout or provided after an order is processed.

Delivery estimates are not guaranteed arrival dates. Carrier delays, weather, holidays and other factors outside our control may affect delivery.

Additional information is available in our Shipping Policy .

Returns & Refunds

Eligible returns and refunds are handled in accordance with our applicable return requirements.

Customers should contact Customer Care before returning an item so that appropriate instructions can be provided.

Please review our Return Policy for additional information.

Promotions & Discounts

W Roberts may occasionally offer discounts, promotional codes, special pricing or other offers.

Promotions may be subject to separate eligibility requirements, expiration dates, exclusions or other conditions.

Unless otherwise stated, promotional offers may not be combined with other discounts.

Intellectual Property

Website content owned or licensed by W Roberts, including applicable text, graphics, designs, logos, layout and other materials, may be protected by intellectual property laws.

Such content may not be copied, reproduced, distributed or commercially exploited without appropriate authorization, except where permitted by law.

Prohibited Activities

When using our website, you agree not to engage in activities that may harm the website, our customers or our business.

Prohibited activities may include:

• Using the website for unlawful purposes
• Attempting unauthorized access to website systems
• Introducing malicious software or harmful code
• Interfering with website security or operation
• Submitting fraudulent orders or information
• Misusing website content or services

Third-Party Services & Links

Our website may interact with or link to independent third-party services, including payment processors, shipping providers or other websites.

Those third parties may operate under their own terms and privacy policies.

W Roberts is not responsible for the content, policies or practices of independent third-party websites or services.

Website Disclaimer

We make reasonable efforts to maintain accurate and useful information on our website.

However, we do not guarantee that all website information will always be error-free, uninterrupted or continuously available.

Website functionality may occasionally be affected by maintenance, technical issues or circumstances outside our reasonable control.

Limitation of Liability

To the extent permitted by applicable law, W Roberts will not be responsible for losses arising solely from circumstances outside our reasonable control or from misuse of the website.

Nothing in these Terms & Conditions is intended to exclude or limit rights or liabilities that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or applicable requirements.

Updated terms may be posted on this page and become effective as permitted by applicable law.

Contact Us

If you have questions about these Terms & Conditions, an order or your use of the W Roberts website, please contact our Customer Care team.

Email: support@wrobertsshop.com

Phone: +1 (321) 245-4477